Strategy

• Customer Focused (Consumer, Realtors and Lenders)
• Provide Exceptional Service that is Timely and Error Free

Unification

• To Make into one and Unify
• SNTG is One Team, with One Focus on One Mission… TO ACHIEVE OUR STRATEGY

Communication

• Clear Communication – Internally and Externally
• Ensure our Actions align with our Strategy:  Quick and Consistent Communication

Commonality

• Practice Standardization
• Clients Expect things to be done the same way – All on the same page

Education

• Stay Current
• Practice Continuous Improvement benefits yourself and provides value to your Clients

Simplification

• KISS Method – Keep it Simple
• Complexity Breeds Problems and Costs

Synergy

• 1 + 1 = 3 or Greater
• Find a common thread to yield a win win situation